Contact Ice Works Bath Co.
Come on in, the water’s cold.
Do you have a burning question about our cold tubs? You’re likely to find your answer in our frequently asked questions below.
Prefer to try our cold tubs before you buy?
That’s cool with us.
If you’re local to the Greater Toronto Area, you can try out our tubs at the following locations:
You’ve Got Questions. We’ve Got Answers.
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Where do you ship?
We ship across Canada and and soon to include the continental US. We do not ship to PO boxes or APO boxes.
Can I keep my cold tub outside?
Ice Works Bath Co. tubs are designed for indoor use. If you want to use it outdoors, it MUST be kept under a covered porch or awning to protect the tub from the elements. If you live in a cold climate and keep the tub outdoors, you will need to use an all-seasons cover to prevent damage to the tub until the outdoor temp is consistently above freezing (0 degrees Celsius & 32 degrees Fahrenheit).
How do I fill and drain my cold tub?
It’s easier than you think! All you need to do is run a standard hose from a faucet to the tub to fill it up. To drain, just attach a hose to the tub and run it to a drain in your home or outside.
How cold will the water in my cold tub get?
Our tubs will get down to 2 Celsius (36 Fahrenheit). You do have the option to set your preferred temperature as well. Most other cold tubs on the market will only reach temperatures as low as 5 Celsius (41 Fahrenheit). Note: High ambient air temperatures will affect the performance of the tub.
How do I keep the water in my cold tub clean?
Our tubs use an engineered sanitation system that combines the powerful qualities of Ozone and Germicidal UV-C to keep your water crystal clear without the need for harsh chemicals. We also incorporate a skimmer that includes two x 10sq/ft filters. The skimmer draws in the top 1/8 inch of water that helps remove the contaminants and debris such as body oils, hair, and particles.
How long does it take for my cold tub to actually get cold?
This will vary based on ambient air temp, but typically it will take approximately 7-9 hours.
What are the power requirements for my cold immersion tub?
It runs on a standard three-pronged, 110volt, 15 amp dedicated circuit.
Do I need to unplug my tub before I use it?
No, our tubs are CSA SPE-1000-13 Field Evaluated Certified and engineered for safety. The tub is GFCI protection ensures that you are safe from electrical shock, the GFCI is the same protection that is found in kitchens and bathrooms to prevent electrical injury in places that might get wet.
What’s the temperature of my cold therapy tub?
The digital thermostat indicates the temperature of the water as to what you set it at, although there may be some discrepancy between the sensor and the actual water temperature. For accuracy, you can use a digital thermometer.
What will my warranty cover?
We offer a three-year warranty. The warranty includes a replacement of parts that are shown to have defects in workmanship.
I need to modify/renovate my space to accommodate a tub. Can you recommend anyone?
Our skilled team offers full renovations. Email us at firstname.lastname@example.org for more information.
Do I need to maintain my cold tub?
Minimal maintenance and water changes are required. The UV light is required to be changed every 18 months. The filter change will be based on use of tub. Typically, once every 4-6 months is sufficient.
Do you do custom tubs?
Yes, we do custom design & build, reach out of your interested in an estimate.
Contact Ice Works Bath Co.
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